Paper collection service for confidential destruction: how it works
A paper collection service collects your confidential paper sealed at your own location and destroys it to the right DIN level. You do not have to bring anything yourself and keep a certificate as proof. The whole chain from collection to destruction is closed, so no one can get at it on the way.
Many businesses and private individuals know that confidential paper does not belong with the waste paper, but hesitate about the safest way to get rid of it. A collection service takes that off your hands. In this article you read exactly how such a service works, why collection is safer than drop-off, how the chain is secured and what proof you hold afterwards.
What is a paper collection service?
A paper collection service is a service that collects your confidential paper at your location and then destroys it. Instead of driving to a destruction location yourself, the provider comes to you. The paper goes along sealed and is made illegible to the agreed DIN level. Afterwards you receive a certificate. The big difference with ordinary waste collection is the combination of a secure chain and demonstrable proof.
What makes a collection service confidential?
Not every paper collection is confidential. The difference lies in three things, a closed collection, a secure chain and demonstrable proof. Confidential paper goes in a locked bin or bag, not in an open container. During transport it stays sealed, so no one can reach it. And after destruction you receive a certificate at the right DIN level. An ordinary waste-paper collection offers none of those three and is therefore not suitable for documents with personal data.
Why collection instead of drop-off?
Dropping it off yourself seems cheap, but has risks. On the way the paper sits unattended in your car. At a waste point you get no certificate. A collection service takes the work and the risk off your hands. You put the boxes ready, the rest is arranged. That not only saves time, it also keeps the data under control throughout, because the paper stays sealed from the moment of collection to the destruction. At DeSnipperaar everything revolves around that collection idea.
How does the collection service work step by step?
- Request. You give how much paper you have and at which address. You get a fixed price.
- Planning. You choose a collection date and time window that suits you.
- Collection. We come to your location and take the paper away sealed.
- Destruction. The paper is destroyed to the right DIN level and then recycled.
- Certificate. You receive a certificate of destruction for your file.
How the destruction itself works is in paper shredding.
The chain: from collection to certificate
The most important thing about a confidential collection service is the closed chain. From the moment the paper is collected until it is destroyed, it stays under control. There are no moments in between where someone can simply reach the documents. That chain is also called the chain of custody, an unbroken series of steps in which the paper is always managed. More on how that chain fits together is in chain of custody from archive to shredder. The certificate at the end is the closing piece, it records that the chain was followed correctly.
Sealed transport
For sensitive documents the paper goes along sealed. That means it is in a locked bin or bag no one can reach on the way. So you prevent documents from being seen or taken during transport. The difference with an open bin standing on the street is large, because with an open bin anyone can look inside. More on the difference between locked and open collection is in locked consoles versus open bins.
The locked bin at the office
For businesses with a continuous paper flow a locked bin at the office is the handiest solution. The bin stands in a central spot, for example by the printer or the post room. Staff put their confidential documents in it. Because the bin is locked, no one can reach it in between. Periodically the bin is collected and emptied, after which you get an empty bin back and a certificate for the destroyed paper. So confidential destruction becomes a fixed part of the working day, without it costing anyone effort.
One-off or periodic collection?
A collection service works in two ways. For a one-off clear-out, for example after a move or a year-end, you plan a single collection without a contract. If you produce confidential paper continuously, you place a locked bin at the office that is emptied periodically, for example monthly or quarterly. Staff put their confidential documents straight in that bin, instead of in the wastebasket. So the flow stays neatly arranged without anyone having to think of it each time.
What can you have collected?
- Paper archive, folders and files, including binders and sleeves.
- Personnel and client files with payroll data, ID numbers and copies of identity documents.
- Financial records whose retention period has passed.
- Confidential post and contracts with sensitive information.
- Data carriers such as old USB sticks and hard drives, in the same collection.
You do not have to unpack anything. Staples, paperclips and folders can go straight in. What exactly counts as confidential is in destroying confidential documents.
Which DIN level is needed?
The DIN 66399 standard sets out how finely paper must be shredded. The more sensitive the data, the smaller the particles.
| Level | Particle size | Suitable for |
|---|---|---|
| P-2 | Strips | General print without data |
| P-4 | Small particles | Documents with personal data |
| P-5 | Very small particles | ID numbers, medical and special data |
For ordinary office documents P-4 is the workable minimum. For ID numbers and medical files P-5 is indicated. You give at the request what kind of paper you have, then you get the right level.
What the GDPR requires
A collection service helps you comply with the GDPR. Article 5 requires storage limitation, you do not keep personal data longer than needed. Article 32 requires appropriate measures to protect that data, until it is destroyed beyond legibility. Throwing it out unshredded is a data breach, which in a serious case you report within 72 hours to the data protection authority. With a collection service and certificate you can show you acted carefully.
Demonstrable in an audit
In an audit or an inspection by the data protection authority you are often asked how you handle personal data, including at the end of its life. A collection service with certificate gives a clear answer to that. You show that confidential paper was collected sealed and destroyed to the right level, with the date and quantity on the certificate. That is precisely the kind of proof an auditor wants to see. Without such proof it remains your word, with a certificate you have a document.
What does a paper collection service cost?
You pay a fixed price per box or roll container, from about 30 euro for the first box. For larger volumes a roll container by weight becomes cheaper. Within 20 km of Amsterdam there are no call-out fees. The full pricing with worked examples is in what does archive destruction cost. So you know exactly where you stand in advance.
In which area is collection done?
We collect paper in Amsterdam and the surrounding area within 20 km, without call-out fees. Think of Amstelveen, Diemen, Zaandam and Hoofddorp. More on the working area and the places we serve is in paper destruction in Amsterdam and surroundings. If your address is just outside the area, give your postcode and we look at what is possible.
Data carriers in the same collection
A clear-out rarely stops at paper. In the same cabinet there are often old hard drives, USB sticks or a written-off laptop. Deleting a file does not really erase that data and on an SSD software wiping is unreliable. For certainty, physical destruction of the carrier is needed. The practical advantage of a collection service is that paper and data carriers can come at the same time, each destroyed to its own level, with the serial numbers on the certificate. So you pay only once for the collection.
Ordinary shredder versus a collection service
An office shredder seems handy, but is slow, jams at boxes at a time and rarely reaches a high DIN level. On top of that it produces no certificate, while that is precisely your proof. For a few sheets a day your own device is fine, but as soon as it is about volume, a collection service is faster, safer and better demonstrable. You also save time, because you do not have to shred for hours yourself or pull jammed devices empty.
The certificate of destruction
After every collection you receive a certificate of destruction with the date, quantity and the DIN level applied. That document is your proof towards the data protection authority, an auditor or a client asking what happened to their data. It is the closing piece of the secure chain. Keep it for at least 5 years in your GDPR file.
Who is the collection service for?
The collection service is for anyone with confidential paper. An SME office cleaning up the records, a practice with old patient files, an association emptying the clubhouse or a private individual settling an estate. Private individuals and businesses pay the same rates. The procedure is the same for all, collection, destruction to the right level and a certificate as proof.
For private individuals too
The collection service is not only for businesses. Private individuals can also have their personal archive collected sealed, for example after a move or emptying a home. The sensitive documents that come free, such as bank statements and letters with an ID number, deserve the same secure chain as business paper. You pay the same rate and receive the same certificate. Whether at home or at the office, the chain stays equally secure.
Common mistakes
- Dropping off confidential paper yourself. On the way it sits unattended. On top of that you miss a certificate.
- Using an open bin. With an open bin anyone can look inside, choose a locked bin.
- Not requesting a certificate. Without proof you are empty-handed in an inspection.
- Waiting too long. An overflowing cabinet is needless and keeping too long is itself a breach.
A real-world example
Imagine an SME office produces a stack of confidential paper every month, from quotes to client data. Instead of saving everything up to a big clear-out, the office places a locked bin. Staff put their confidential documents straight in. Once a quarter the bin is collected and emptied, sealed and destroyed to the right level. The office receives a certificate each time that goes into the GDPR file. No one has to think about it any more. At an audit the proof is immediately at hand.
Practical tips
- Choose a locked bin instead of an open container.
- Hand over data carriers in the same collection.
- Ask the DIN level and have it stated on the certificate.
- Keep the certificate for at least five years in your GDPR file.
Arranged in 4 steps
- Give your volume and address at the request.
- Receive a fixed price in advance, without call-out fees within 20 km.
- Have it collected sealed and destroyed to the right DIN level.
- Keep the certificate as proof in your file.
Arrange a paper collection service?
Give how much paper you have and at which address. You get a fixed price within 5 minutes, we collect it sealed and you receive a certificate. No call-out fees within 20 km of Amsterdam.
Request a quoteFrequently asked questions
What is a paper collection service?
A paper collection service collects your confidential paper at your own location and destroys it to the right DIN level. You do not have to bring anything yourself and receive a certificate of destruction.
Is a collection service safer than dropping it off yourself?
Yes. The paper goes along sealed and the whole chain from collection to destruction is closed. You keep the proof in the form of a certificate.
Can I have it collected one-off or periodically?
Both. A one-off collection is possible without a contract. For a continuous flow you place a locked bin that is emptied periodically.
What does a paper collection service cost?
You pay a fixed price per box or roll container, from about 30 euro for the first box. Within 20 km of Amsterdam there are no call-out fees.
Conclusion
A paper collection service is the safest way to have confidential paper destroyed. We collect it sealed at your location, keep the chain closed until destruction and you receive a certificate as proof. You do not have to bring anything yourself and can show at every inspection that you handle data carefully. Whether you clear out one-off or have a fixed bin emptied, the same secure approach works for both. That way you keep your archive safely and demonstrably cleared out year after year.
Ready for a collection service to fit? Request a quote via desnipperaar.nl or read where you can have paper destroyed.