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Tidying up shared drives and old SharePoints

In every organisation of more than 50 staff they are there: shared drives with folders from 2014, SharePoints from projects long closed, ‘archive’ partitions on file servers where nobody has rights any more but where there are still customer records, contracts and HR documents. For the IT staff they are storage costs. For the compliance officer they are unknown risks. This article describes how to clean this environment up systematically.

Where is the shadow administration?

Estimate: in an average organisation 30-50% of shared storage is in ‘unknown use’ status. That is to say: last opened more than 12 months ago, owner unknown or a former employee.

The clean-up approach

Step 1: inventory

Step 2: find the owner

Step 3: decide

Three options per folder:

  1. Keep active: still in use, stays at the current location.
  2. Archive to cold storage: possibly needed later, to archive storage.
  3. Remove: no longer needed, no statutory retention period.

Step 4: execute

Most organisations that tidy up their shared drives discover that 40-60% of storage can really go. That saves licence costs and compliance risk.

Retention period test

For folders with identifiable content, test against retention periods:

Cloud deletion versus physical destruction

A delete in SharePoint or OneDrive is a cloud erasure. For most data that suffices under GDPR. Read the details in really deleting cloud data. What does require physical destruction:

Special: departed employees

OneDrive folders of departed employees need separate attention. Microsoft and Google keep them by default for 30-90 days after licence end, after which they are lost. Policy:

External parties with guest access

A forgotten consultant from 2019 who still has guest access to a SharePoint is an active GDPR risk. Review monthly who still has rights, and set automatic expiry after X months of inactivity.

Documentation

Cloud clean-up done? Do not forget the physical copies.

We destroy the physical leftovers of your shared drives: USB sticks, old HDDs, tapes, NAS disks. With a certificate per job.

Read more for IT MSPs

Working on a file-server clean-up? Email us via desnipperaar.nl about the physical side.